Terms and Conditions
Effective Date: 31 March 2026
These Terms and Conditions (“Terms”) govern your use of the website www.droneinsurance.co.za and the services provided by Drone Insurance (“we”, “us”, or “our”).
By using this website or requesting a quote, you agree to these Terms.
1. Services
Drone Insurance provides access to drone insurance products, including (but not limited to):
- Recreational drone insurance
- Commercial drone insurance
- Liability and equipment cover
All insurance products are subject to underwriting and insurer approval.
2. Eligibility
By using this website or applying for insurance, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into a binding agreement
- All information you provide is accurate and complete
3. Quotes and Applications
All quotes generated via this website:
- Are based on the information you provide
- Are non-binding and subject to underwriting
- May change if any details are incorrect or incomplete
Submitting a quote request does not guarantee acceptance or cover.
4. Policy Issuance
Insurance cover will only commence once:
- Your application has been approved
- Required documentation has been received
- Payment has been successfully processed
You will receive confirmation and policy documents once cover is active.
5. Premiums and Payments
You agree to:
- Pay all premiums as agreed
- Ensure payments are made on time
Failure to make payment may result in:
- Suspension of cover
- Cancellation of your policy
6. Cancellations and Refunds
You may cancel your policy subject to:
- The terms outlined in your policy document
- Applicable notice periods
Refunds (if any) will be:
- Calculated based on time on risk
- Subject to administrative fees
We reserve the right to cancel a policy in accordance with insurer terms and applicable law.
7. Claims
All claims must be:
- Submitted as soon as reasonably possible
- Supported by accurate and complete information
Failure to disclose relevant information or providing false details may result in claim rejection.
Claims are assessed according to the specific policy wording.
8. User Responsibilities
You agree not to:
- Provide false or misleading information
- Use the website for unlawful purposes
- Attempt to compromise website security
You are responsible for maintaining the confidentiality of any information you submit.
9. Compliance with Laws
You agree to operate your drone in accordance with all applicable laws and regulations in South Africa, including those set by the South African Civil Aviation Authority (SACAA).
Failure to comply with regulations may:
- Invalidate your insurance cover
- Affect claims outcomes
10. Limitation of Liability
To the fullest extent permitted by law, Drone Insurance shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss arising from reliance on website information
- Delays or interruptions in service
11. Intellectual Property
All website content is owned by or licensed to Drone Insurance.
You may not copy, reproduce, or distribute any content without prior written consent.
12. Privacy and Data Protection
We collect and process personal information in accordance with applicable South African data protection laws.
Please refer to our Privacy Policy for full details.
13. Amendments
We may update these Terms and Conditions at any time. Updates will be posted on this page.
Continued use of the website indicates acceptance of any changes.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
15. Contact Details
If you have any questions regarding these Terms and Conditions, please contact us:
- Website: www.droneinsurance.co.za
- Email: insure@droneinsurance.co.za
- Tel: +27 72 243 3011