Make a Claim
Need to make a claim? We’re here to help. Our dedicated claims team will guide you through every step of the process. With quick response times and expert support, we’ll work to get you back in the air as soon as possible.
What You Need To Get Started
Making a claim online is quick and straightforward. To get started, simply select the correct policy type below—this is the same option you chose when you took out your insurance with us.
Commercial/Agricultural Insurance Claims
Providing the information below will help us process your claim as quickly and efficiently as possible. Having these details ready when submitting your claim form can help avoid delays and keep things moving smoothly.
- Pre-flight and on-site survey
- Photos or videos of the incident
- Operator ID
- Copy of ‘Ops’ manual
- Certificate from the relevant aviation authority (where available)
- Proof of purchase/ownership
- Flight data (where available)
- Police Case Number
- Any other documents you feel may be useful to assist your claim
Get Started
Recreational Insurance Claims
Including the information below will help us process your claim more efficiently and reach a faster resolution. Having these details ready when submitting your claim form can also help avoid delays.
- Photos or videos of the incident
- Proof of purchase/ownership
- Flight data (where available)
- Operators/Flyer ID (where appropriate)
- Police Case Number
- Any other documents you feel may be useful to assist your claim